Our services
Psychiatric care that fits your life.
Evaluation, medication management, and GeneSight testing, all by telehealth anywhere in North Carolina. Every step is explained in plain language, and every decision is made with you.
What we offer
Care, one clear step at a time
Most people start with an evaluation. From there, your plan is shaped around what you need.
Psychiatric evaluation ↓
A thorough first visit to understand what you're experiencing and decide together whether medication may help.
Medication management ↓
Evidence-based prescribing with education, close follow-up, and shared decisions throughout your care.
GeneSight® testing ↓
An at-home cheek swab that shows how your genes may affect the way you process certain medications.
Children & teens ↓
Care for younger patients, with coordination with your child's pediatrician or therapist.
Where care begins
Psychiatric evaluation
Your first appointment is a psychiatric medication evaluation. It's a full hour to understand what you've been experiencing, what support you may need, and whether medication management makes sense for you.
This may be a good fit if:
- You've wondered whether medication could help, but feel nervous about starting.
- You want clear answers about options, side effects, and what treatment may look like.
- You want a provider who sees the whole person, not just a diagnosis.
What your first visit looks like
- We start with your storyWhat's been feeling hard lately, your history, past treatment, and what you want help with most.
- We review options togetherIf medication is appropriate, Ashley explains the reasoning, possible benefits, side effects, and alternatives.
- We make a plan that fits your lifeThat may include medication, education, follow-up, and coordination with your therapist.
You don't need to have it all figured out. Choosing not to start medication is always an option.
Ongoing care
Medication management
Medication management is more than writing a prescription. It includes thoughtful evaluation, education about how medications work, monitoring for side effects, and shared decision-making throughout treatment.
You can expect to:
- Understand what you're taking, why it was recommended, and what to watch for.
- Have regular check-ins to see how you're doing.
- Adjust your plan together as your needs change.
- Ask questions at any point, without feeling rushed.
Education first
You should understand what you're taking, why it was recommended, and what to watch for.
Close follow-up
Medication decisions are monitored and adjusted thoughtfully over time.
Whole-person care
Medication is one part of treatment, not the whole picture.
Personalized medication planning
GeneSight® testing Now offering
Finding the right medication shouldn't feel like guesswork. GeneSight is a simple at-home cheek swab that shows how your body may process certain mental health medications, so treatment can feel more personalized and less trial and error.
Good to know:
- It doesn't diagnose you, and it won't name one "perfect" medication.
- The report groups medications by how easily your body may work with them.
- Ashley explains what the results mean for you, alongside your history and symptoms.
How it works
- Talk it throughAt a virtual visit, you and Ashley decide whether GeneSight makes sense for you right now.
- Swab at homeA kit is mailed to you with simple instructions. You mail it back in the prepaid envelope.
- The lab creates your reportProcessing typically takes a few business days after the lab receives your swab.
- Review results togetherAshley walks through the report in plain language and uses it to shape your plan.
Cost depends on your insurance. GeneSight offers financial assistance and a self-pay cap for those who qualify. Please check with GeneSight and your insurance company to confirm your out-of-pocket cost.
For families
Care for children and teens
Our team is familiar with the needs of younger patients. We'll explain every option clearly, include you in decisions, and coordinate with your child's pediatrician or therapist.
What parents can expect:
- Clear explanations about whether medication may help, and why.
- A plan built with your family, not handed to you.
- Coordination with the other people who support your child.
Not sure where to start?
Give us a call to talk through your child's needs. We'll help you decide on a next step before anything is scheduled.
Care coordination
Medication is one part of your care.
We have relationships with therapists and other providers, so the people who support you can work together.
- With your permission, we coordinate with your therapist, pediatrician, or primary care provider.
- No therapist yet? We can help you find one through our therapist directory.
- Questions about the healthcare system? We'll help you figure out the next step.
Understanding your options
Therapy, psychiatry, medication management: what's the difference?
Therapist
Talk therapy
Helps you work through thoughts, feelings, and patterns, and build coping skills over time.
Find a therapistInner Wellness
Psychiatric medication care
Evaluates whether medication could help, then prescribes, explains, and monitors it with you over time.
Book a consultTogether
Connected care
Many people do best with both. With your permission, we coordinate so your care stays on the same page.
How we coordinateInsurance
We accept United Healthcare, Blue Cross Blue Shield, Aetna, Carolina Behavioral Alliance, and Cigna. Self-pay options are available.
Coverage can change. We'll help you confirm yours.100% telehealth
Meet from home, work, or anywhere private. No drive and no waiting room. Use a phone or a computer.
Anywhere in North Carolina
From the mountains to the coast, if you're in NC, you can see us.
FAQs
Questions about our services
Still unsure? Call 984-315-0113 and our team will walk you through it.
Do I need to be sure I want medication before I book?
No. The first visit is meant to help you understand your options and decide what feels right. Choosing not to start medication is always an option.
Do you offer therapy?
Our focus is psychiatric medication evaluation and management. Many patients also see a therapist, and we coordinate with them. If you're looking for one, our therapist directory can help.
Do you see children and adolescents?
Yes. Our team is familiar with the needs of younger patients, and we're glad to coordinate with your child's pediatrician or therapist. Give us a call to discuss your child's needs.
Do you offer in-person appointments?
Currently, all visits are by telehealth, on a phone or a computer, for patients anywhere in North Carolina.
Does insurance cover GeneSight?
Coverage depends on your plan and can change. GeneSight offers financial assistance and a self-pay cap for those who qualify. Please check with GeneSight and your insurance company before you decide.
Not sure which service you need?
You don't have to know. Start with a consult, and we'll figure out the right next step together.